TERMS OF SERVICE

Last updated: 25 October 2026

1. Overview

Welcome to Aurified.in (“Aurified,” “we,” “us,” or “our”). These Terms of Service govern your access to and use of our website, services, and purchases made through our online store.

By visiting our website or purchasing a product, you agree to these Terms of Service and our applicable store policies. If you do not agree with these terms, please do not use our website.

2. Eligibility and Use of Our Website

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law or have the necessary permission from a parent or legal guardian.

You agree not to use our website for unlawful purposes, attempt to compromise its security, interfere with its operation, or misuse our services.

3. Products and Product Information

Aurified offers lifestyle products through an online retail and dropshipping business model.

We make reasonable efforts to display accurate product descriptions, images, colours, specifications, and prices. However, minor variations in colour or appearance may occur due to screen settings, lighting, or manufacturing differences.

Product availability may change without prior notice. We reserve the right to correct genuine errors in product descriptions, pricing, or availability, subject to applicable law and our obligations to customers.

4. Pricing and Payments

All prices and applicable charges will be displayed on the website or during checkout. Any applicable shipping charges or other fees will be communicated before an order is placed.

We currently offer the following payment methods, subject to availability at checkout:

• Prepaid payments: Payments made online using the payment methods displayed at checkout.
• Cash on Delivery (COD): Payment made upon delivery, where this option is available.

Orders may be subject to payment verification and fraud-prevention checks. We will not treat a payment as successfully completed solely because a payment attempt has been initiated.

5. Orders and Order Acceptance

Submitting an order constitutes an offer to purchase the selected products.

An order confirmation acknowledges receipt of your order but does not necessarily mean the order has been finally accepted. We may contact you to verify order details, particularly for COD orders.

If an order cannot be fulfilled, we will inform you and arrange any applicable refund in accordance with our policies and applicable law.

Customers are responsible for providing accurate contact information and a complete delivery address.

6. Order Cancellation

Cancellation requests are subject to the order’s processing and dispatch status.

Please contact our customer support team as soon as possible if you wish to cancel an order. Once an order has been dispatched, cancellation may no longer be possible through the ordinary cancellation process.

Nothing in this section limits any cancellation, refund, or other rights available to consumers under applicable law.

7. Shipping and Delivery

Orders are processed and delivered using our logistics and fulfilment arrangements, which may include third-party service providers such as Shiprocket and its delivery partners.

Estimated delivery dates are indicative and may be affected by the delivery location, courier operations, weather, public holidays, or other circumstances beyond our reasonable control.

Customers should ensure that someone is available to receive the shipment and that the delivery details are accurate.

Our use of third-party logistics providers does not remove our responsibilities to customers under applicable law.

8. Returns, Refunds, and Defective Products

Our return and refund policy explains the conditions and process for requesting assistance with defective products.

Customers should inspect delivered products and report any apparent defect promptly, following the instructions in our Return and Refund Policy.

Products approved for return must satisfy the applicable return conditions, including any relevant requirements concerning product use, condition, packaging, and verification.

Return pickup and shipping arrangements may be coordinated through our logistics partners.

Refunds, replacements, and other remedies will be handled according to our published Return and Refund Policy and applicable Indian consumer-protection laws.

Nothing in these Terms excludes any consumer remedy that cannot lawfully be excluded.

9. Promotions and Discounts

Promotional offers, discount codes, and special pricing may be subject to additional terms, eligibility conditions, and validity periods.

Unless otherwise stated, promotional offers cannot be assumed to be transferable or combinable with other offers.

We reserve the right to correct errors in promotional offers and to administer promotions fairly and in accordance with applicable law.

10. Intellectual Property

Unless otherwise indicated, the content on Aurified.in, including text, graphics, branding, website design, and other materials, is owned by or licensed to the relevant rights holder.

You may access and use the website for personal, lawful shopping purposes. You may not reproduce, distribute, modify, or commercially exploit website content without the necessary permission, except where permitted by law.

11. Third-Party Services

Our website may rely on third-party services for payment processing, shipping, logistics, analytics, or other operational functions.

Those services may be governed by their own terms and privacy policies. We take reasonable steps to work with relevant service providers, but their involvement does not eliminate our obligations to customers under applicable law.

12. Privacy

Our handling of personal information is described in our Privacy Policy.

By using our website, you acknowledge that you have had the opportunity to review that policy. Personal information will be handled in accordance with the applicable privacy requirements and our published practices.

13. Errors and Website Availability

We aim to keep our website information accurate and our services available. However, interruptions, technical issues, typographical errors, or inaccurate information may occasionally occur.

We may update website content, correct errors, or modify website features as reasonably necessary, subject to applicable law and existing customer obligations.

14. Limitation of Liability

To the extent permitted by applicable law, Aurified will not be liable for indirect or consequential losses arising from the use of the website where such exclusion is legally permissible.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, or any liability that cannot legally be excluded or limited under applicable Indian law.

These Terms do not restrict statutory consumer rights or remedies.

15. Governing Law and Disputes

These Terms are governed by the laws of India.

Disputes will be handled by the courts and authorities having jurisdiction under applicable law. Nothing in these Terms prevents a consumer from exercising any right to seek relief before a competent consumer forum or other appropriate authority.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website, operational processes, or legal requirements.

The latest version will be published on this page with its updated revision date. Changes will not remove rights that customers are entitled to retain under applicable law.

17. Contact Information

For questions about these Terms of Service, orders, payments, or other store-related matters, please contact us through the contact information published on Aurified.in.

Please include your order number, where applicable, so we can assist you efficiently.